Privacy Policy

Effective date: [19-11-2025]

1. Introduction

At MTS we  respect your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights.

2. Data We Collect

• Identity & contact: name, shipping address, email, phone number.

• Payment info: payment token / transaction details (we do NOT store full card data). Card details are processed by our payment providers.

• Order data: items ordered, order date, delivery status.

• Marketing & analytics: browsing behavior, device and IP (to improve our store).

• Photos / proofs: if you submit photos (for warranty or custom print approval).

3. How We Use Your Data

• To process and deliver orders.

• To communicate order updates, support requests, and warranty claims.

• To prevent fraud and comply with law.

• To send promotional emails if you opt in (you may opt out at any time).

4. Who We Share With

We share information only with trusted third parties required to operate our service: payment gateways (JazzCash, Easypaisa, payfast), shipping partners, marketing platforms, and service providers (e.g., analytics, hosting). We never sell your personal data.

5. Data Retention

We retain order and transaction data for bookkeeping, tax, and warranty purposes for up to 7 years or as required by law.

6. Your Rights

You can request access, correction, or deletion of your personal data (subject to legal and accounting retention requirements). Contact mtscloths@gmail.com.

7. Security

We use commercially reasonable technical and organizational measures to protect your data. Payment details (card numbers) are handled by our payment processors and are not stored on our systems.

8. Cookies

We use cookies for site functionality and analytics. You can manage cookie preferences in your browser.

9. Contact

Questions about privacy: mtscloths@gmail.com or +92 327 5503956 Whatsapp only